terms-and-conditions

Terms and Conditions

Thank you for choosing to hold your event at Simon’s Waterfront. In order for your event booking to be confirmed, we require the following terms and conditions to be signed and returned.

A $500 room hire fee applies for exclusivity of the venue, which must be paid to secure your booking. The $500 deposit incorporates venue set up, pack down and staffing costs. A minimum spend is required when hiring the venue exclusively. During peak seasons (venue hire and minimum spend will be at a higher rate to those mentioned above. Your event coordinator will advise of these charges during consultation. Large groups are welcome to book for any event and are not required to pay a room hire fee if they do not require exclusivity of the venue, a group booking may however be required to pay a deposit depending on expected numbers.

 

Food & Beverage

Please arrange an appointment with one of Simon’s friendly function coordinators to sit down and go through various options. Food and Alcohol Beverage packages are available. All menus are seasonal and are subject to change. Simon’s Waterfront is unable to guarantee that any meal will be 100% free of all traces of nuts, dairy, gluten or other products that may produce allergic reactions in certain people. For extreme allergies, special arrangements must be discussed with your event coordinator – it is the responsibility of the below signed parties to advise of any dietary requirements/conditions two weeks prior to the event date. Final food and beverage menu selections are required no less than two weeks prior to your event.

 

Responsible Service of Alcohol

Simon’s Waterfront is a fully licensed venue, BYO (Bring Your Own) drinks are not permitted and is in breach of our existing liquor licence. Alcohol will be served according to the requirements of our liquor licence and in accordance with Victoria’s Responsible Serving of Alcohol guidelines. Alcohol will strictly not be served to persons under the age of 18 years. Staff will request proof of age, where appropriate and only photographic ID will be accepted. Persons under the age of 18 who are found consuming alcohol and/or persons who are providing it will be subject to immediate eviction from our premises.

 

Confirmation of Guests Attending

Final confirmation of the number of guests attending is to be finalised one week prior to your event. The number of guests quoted one week prior to the event shall be the number of guests charged to your account. Should guest numbers exceed the original quoted guest figure then the difference must be administered on the day of the event prior to your departure (unless otherwise specified).

 

Smoking

Simon’s Waterfront is a non-smoking venue. Provision is made for smokers in designated areas. Clients are asked to ensure that their guests dispose of their cigarette ash, butts and matches thoughtfully, using ashtrays provided.

 

Damage to Simon’s Waterfront

Simon’s Waterfront has the right to request a refundable security deposit from the client. Simon’s Waterfront has the right to refuse the full refund of the security deposit if repairs are required as a result of damage caused to the venue prior to, during or after a function. Where a security deposit has not been requested or paid Simon’s Waterfront reserves the right to charge any damages directly to the client.

 

Payment

Confirmation of your booking is established by payment of a non-refundable deposit of $500 along with these terms and conditions signed and returned. Upon this, email confirmation of deposit payment and receipt of signed terms and conditions will be sent by Simon’s Waterfront. All functions must be paid for one week prior to the event. Payment may be made in cash, bank cheque, credit card, EFTPOS or our preferred method, direct bank account payment. Please note funds must be cleared prior to your function – should any costs be incurred during the time between pre-payment and close of an event, full payment must be administered on the day of the event prior to your departure (unless otherwise specified).

 

Non Payment

If the customer does not fulfill the payment obligations specified above, Simon’s Waterfront has the right to terminate the agreement.

 

Cancellation

In the regrettable circumstances that a customer cancels an event, Simon’s Waterfront shall be entitled to the following payment: a) If the cancellation is notified 120 days or more prior to the event date, the client will forfeit the initial deposit of $500 only. b) In the event of a function being cancelled less than 120 days prior, the client will forfeit the initial $500 deposit and a further cancellation fee of $500 shall be payable. c) In the event of a function being cancelled less than 7 days prior, the client will forfeit the initial $500 deposit and 50% of the estimated expenditure for the event shall be payable.